sherwoodj28

Is there some way we could set something up with a call or something? Because I had to tell an installer to pull the equipment and put up something else, and I have another customer 6/10 of a mile a way with great signal. I think our longest shot on this equipment is 4mi and we were hoping for 6mi.

ePMP1000 and TP-ADAPTOR-EPMP_v2

I've got issues with a SH-TP 5-30 twist port on one of our sites. The sector in question is being seen at -90db by customers only 3mi away, when according to the site calculator and our math the customer should be seeing the sector at a minimum of -70db. We have re seeded the twist port, aimed the sector directly at the customer and are programming up a new radio just in case it's not the antenna in question (if that's the case sorry about crying wolf). Is there anything else that can be done after these steps are taken or any know manufacturing defects that are known? We have 70 of these antennas deployed and would like to expand with the product.

I am currently having a small issue on figuring out the optimum down tilt on the 30deg horns. I have a customer on 30deg sector ePMP1000 with extremely poor signal, we have 5deg of downtilt on the sector to optimize the antenna pattern for customers at lower elevations but this customer is only 100ft lower than the sector. My question is, should we move the antenna up to improve customer signal? And on future deployments should start at 0deg downtilt to help customers at higher elevations?